Privacy Policy
Last Updated: [13-Sep-2026]
At Optimus Info Solutions ("Optimus Info Solutions", "we", "our", or "us"), we respect your privacy and are committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, store and protect information when you visit or interact with our website [https://optimusinfosolutions.in], contact us, request our services, submit an enquiry or otherwise interact with us online.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide to us and information that is automatically collected when you use our website.
Information You Provide
Depending on how you interact with our website, we may collect information such as:
• Name
• Business or company name
• Email address
• Phone number
• Address or location information
• Website URL
• Service requirements
• Project details
• Enquiry details
• Information provided through contact forms
• Information provided through consultation or quotation requests
• Any other information you voluntarily submit to us
Please avoid submitting sensitive personal information through website forms unless it is specifically requested and necessary for the service you are seeking.
2. Information Collected Automatically
When you visit our website, certain information may be collected automatically through standard web technologies.This information may include:
• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Time spent on pages
• Referring website
• Approximate geographic information
• Date and time of visits
• We bsite interaction data
• Other technical or usage information
This information is generally used to understand how visitors use our website, maintain website security and improve website performance and user experience.
3. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve functionality, analyze website traffic and understand how visitors interact with our website.Cookies are small text files stored on your device by your browser.We may use different types of cookies, including:
Essential Cookies
These cookies may be necessary for the website to function properly.
Analytics Cookies
These cookies help us understand website traffic, visitor behaviour and website performance.
Functional Cookies
These may remember certain preferences or settings to improve your experience.
Advertising or Marketing Cookies
Where applicable, these cookies may be used to measure advertising campaigns, understand interactions with advertisements or deliver more relevant marketing.
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
4. How We Use Your Information
We may use the information we collect for legitimate business and operational purposes, including:
• Responding to enquiries
• Providing requested information
• Providing quotations
• Communicating about services
• Understanding your requirements
• Providing and managing our services
• Improving our website
• Improving our products and services
• Managing customer relationships
• Processing project-related communications
• Sending requested communications
• Sending marketing communications where permitted
• Analyzing website usage
• Measuring marketing performance
• Preventing fraud and abuse
• Maintaining website security
• Troubleshooting technical issues
• Complying with applicable legal obligations
We will not use your personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless permitted or required by applicable law.
5. Enquiry and Contact Forms
If you submit information through a contact, enquiry, quotation or consultation form on our website, we may use the information you provide to respond to your request.
For example, if you request information about our services, we may contact you through the email address or phone number provided in your enquiry.
We may retain enquiry information for reasonable business, customer-service, record-keeping and legal purposes.
6. Marketing Communications
If you have provided appropriate consent or where otherwise permitted by applicable law, we may contact you about:
• Our services
• New services
• Offers
• Updates
• Educational content
• Company announcements
• Relevant marketing information
You may request to stop receiving marketing communications at any time by contacting us or using an unsubscribe mechanism included in the relevant communication, where available.
We will process your opt-out request within a reasonable period.
7. SMS, Email and Other Communications
If you provide your contact information and request communication from us, we may communicate with you through channels such as:
· Email
· Telephone
· SMS
· WhatsApp or other messaging platforms, where applicable
The type of communication will depend on the purpose of the interaction and the communication method you have provided or requested.
Where required, marketing communications will be sent only with appropriate consent or another lawful basis.
8. How We Share Your Information
We do not sell or rent your personal information to third parties.
We may share information with selected third parties where reasonably necessary to operate our business, provide services, maintain our website or comply with legal requirements.
These parties may include:
• Website hosting providers
• Analytics providers
• CRM or customer-management platforms
• Email service providers
• SMS or communication providers
• Payment processors
• Advertising and marketing platforms
• Website development or technology providers
• IT and security service providers
• Professional advisers
• Legal or regulatory authorities where required
Third-party service providers may process information on our behalf and may have access only to the information necessary to perform their services.
9. Third-Party Services and Links
Our website may use or link to third-party services, websites, applications or platforms.
Examples may include:
• Google services
• Social media platforms
• Analytics platforms
• Advertising platforms
• Payment services
• Communication tools
• CRM systems
Third-party services have their own privacy policies and terms. We are not responsible for the privacy practices, security or content of third-party websites or services that we do not control.
We encourage you to review the privacy policies of third-party services before providing them with personal information.
10. Google Analytics and Website Analytics
Where analytics services such as Google Analytics are used, information about website usage may be collected to help us understand visitor behaviour and improve our website.
Analytics information may include:
• Pages visited
• Traffic sources
• Device information
• Browser information
• Approximate location
• Engagement information
• Website interactions
Analytics data is used primarily for website performance, audience understanding and improvement of our services.
If your website uses a specific analytics configuration, consent mechanism or additional analytics provider, this section should be updated accordingly.
11. Advertising and Remarketing
Where applicable, we may use online advertising platforms to promote our services and measure the effectiveness of advertising campaigns.
Advertising platforms may use cookies, pixels or similar technologies to measure interactions and help us understand campaign performance.
Depending on the configuration of these services, information may also be used to show relevant advertisements.
You can manage certain advertising preferences through the relevant advertising platform or your browser/device settings.
12. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction.
However, no website, online transmission or electronic storage system can be guaranteed to be completely secure.
Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
13. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
• Providing services
• Responding to enquiries
• Maintaining business records
• Managing customer relationships
• Resolving disputes
• Preventing fraud
• Complying with legal or regulatory obligations
The specific retention period may vary depending on the type of information and the purpose for which it was collected.
When personal information is no longer reasonably required, we may delete, anonymize or securely dispose of it, subject to applicable legal requirements.
14. Your Privacy Rights
Depending on applicable law and your circumstances, you may have rights relating to your personal information.
These may include the right to:
• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of personal information where legally applicable
• Withdraw consent where processing is based on consent
• Object to certain processing
• Request restriction of certain processing
• Opt out of marketing communications
• Request information about how your personal information is processed
To exercise a privacy-related right, please contact us using the details provided in the Contact Us section.
We may need to verify your identity before processing certain requests.
15. Children's Privacy
Our website and services are not intentionally directed toward children.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.
16. International Data Transfers
Depending on the third-party services and technology providers we use, your information may be processed or stored in countries other than the country in which you are located.
Where required by applicable law, we will take appropriate measures regarding international transfers of personal information.
17. Data Breach and Security Incidents
If we become aware of a security incident involving personal information, we will assess the incident and take reasonable steps to contain, investigate and remediate it.
Where notification is required by applicable law, we will provide the required notifications to affected individuals or relevant authorities.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
• Our services
• Website functionality
• Data-processing practices
• Technology
• Legal or regulatory requirements
When we make changes, we will update the Last Updated date at the beginning of this Privacy Policy.
We encourage you to review this page periodically to stay informed about how we handle personal information.
19. Contact Us
If you have questions about this Privacy Policy, want to exercise a privacy right or have concerns about how your information is handled, please contact us:
Optimus Info Solutions
Website: https://optimusinfosolutions.in
Email: support@optimusinfosolutions.in
Phone: +91- 72309-43066
20. Consent
By using our website and voluntarily providing your personal information, you acknowledge that you have read this Privacy Policy.
Where applicable law requires specific consent for particular processing activities, we will seek that consent separately.
21. Governing Law
This Privacy Policy shall be interpreted in accordance with applicable laws and regulations.
Where applicable, disputes relating to privacy or the processing of personal information will be subject to the jurisdiction of the appropriate courts or authorities applicable to Optimus Info Solutions.