Terms & Conditions
Last Updated: [14-09-26]
Welcome to Optimus Info Solutions. These Terms & Conditions govern your access to and use of our website, services, content, and related offerings.
By accessing or using our website or engaging with our services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.
1. About Optimus Info Solutions
Optimus Info Solutions provides digital and technology-related services, which may include digital marketing, SEO, social media marketing, email marketing, SMS marketing, website design, graphic design, automation solutions, and other related services.
The specific services, deliverables, timelines, fees, and requirements for each project may be defined separately in a proposal, quotation, agreement, invoice, or other written communication.
2. Use of Our Website
You agree to use this website only for lawful purposes and in a manner that does not:
• Violate any applicable law or regulation
• Infringe the rights of another person or organization
• Attempt to gain unauthorized access to our website, systems, or data
• Introduce malicious software, viruses, or harmful code
• Interfere with the operation or security of the website
• Copy, reproduce, or distribute website content without authorization
• Use the website for fraudulent, misleading, or abusive activities
We reserve the right to restrict or terminate access to the website where we reasonably believe these terms have been violated.
3. Our Services
All services are provided according to the scope agreed upon with the client.Depending on the project, services may include:
• Digital marketing
• Search engine optimization (SEO)
• Social media marketing and management
• Email marketing
• SMS marketing
• Website design
• Graphic design
• Automation solutions
• Content and creative services
• Other digital or technology services agreed upon in writing
Any services outside the agreed scope may require additional fees, timelines, or approval.
4. Service Scope and Deliverables
Before starting a project, the scope of work may be communicated through a proposal, quotation, service agreement, email, invoice, or other written document.
The client is responsible for reviewing the agreed scope and communicating any concerns before work begins.
Changes to the scope after approval may affect:
• Project cost
• Delivery timelines
• Resources required
• Number of revisions
• Final deliverables
Additional work may be charged separately where applicable.
5. Client Responsibilities
To successfully deliver our services, clients may be required to provide accurate and timely information, materials, access credentials, approvals, brand assets, content, images, or other resources.
The client agrees to:
• Provide accurate information and instructions
• Provide required access and materials on time
• Review deliverables within a reasonable period
• Provide clear and timely feedback
• Obtain necessary rights and permissions for materials supplied to us
• Ensure that supplied content does not violate third-party rights
• Make payments according to agreed terms
Delays caused by missing information, approvals, access, or materials may affect project timelines.
6. Payments and Fees
All fees and payment schedules will be communicated to the client before or during the engagement.
Unless otherwise agreed in writing:
• Payments must be made according to the agreed payment schedule.
• Work may begin after receipt of the applicable advance or payment.
• Additional services outside the agreed scope may incur additional charges.
• Taxes or applicable government charges may be added where required.
• Delayed payments may result in suspension or postponement of services.
Any applicable payment terms stated in a proposal, quotation, invoice, or service agreement will take precedence for that specific engagement.
7. Cancellation and Refunds
Cancellation terms may vary depending on the nature of the service and the stage of the project.
Fees for work already completed, services already delivered, third-party expenses, subscriptions, advertising spend, or other non-recoverable costs may not be refundable.
Where a refund is applicable, the amount and process will be determined according to the applicable agreement, quotation, invoice, or written terms between Optimus Info Solutions and the client.
8. Digital Marketing and SEO Disclaimer
Digital marketing and SEO results can depend on numerous factors outside our direct control, including search engine algorithms, competition, market conditions, advertising platforms, audience behavior, website performance, industry trends, and client actions.
Therefore, we do not guarantee specific search engine rankings, traffic levels, leads, sales, followers, engagement, advertising results, or revenue unless a specific written agreement expressly states otherwise.
SEO and digital marketing are ongoing processes, and results may vary between businesses and campaigns.
9. Third-Party Platforms and Services
Our services may involve third-party platforms, tools, applications, advertising networks, hosting providers, analytics platforms, social media platforms, email services, SMS providers, payment processors, or other external services.
Third-party services operate under their own terms, policies, pricing, availability, and technical limitations.
Optimus Info Solutions is not responsible for changes, outages, suspensions, policy updates, algorithm changes, account restrictions, or other actions taken by third-party platforms.
10. Advertising and Marketing Accounts
Where we manage advertising or marketing accounts on behalf of a client, the client remains responsible for the accuracy and legality of information, products, services, offers, claims, and materials associated with their business.
Advertising budgets and third-party platform charges are separate from our professional service fees unless expressly stated otherwise.
Campaign performance may fluctuate due to factors beyond our control.
11. Intellectual Property
Unless otherwise agreed in writing, all original deliverables specifically created for and paid for by the client may be transferred or licensed to the client according to the applicable project agreement.
However, Optimus Info Solutions retains ownership of its:
• Pre-existing materials
• Templates
• Frameworks
• Processes
• Methodologies
• Generic concepts
• Internal tools
• Know-how
• Reusable components
• Proprietary systems
Third-party assets, fonts, stock images, plugins, software, APIs, or other licensed materials remain subject to their respective licensing terms.
12. Client-Supplied Content
The client represents that they have the necessary rights, permissions, licenses, or authorizations to use any content, images, logos, trademarks, videos, text, data, or other materials supplied to Optimus Info Solutions.
The client is responsible for any claims arising from unauthorized or unlawful materials provided by them.
13. Website Content and Accuracy
We make reasonable efforts to keep information on our website accurate and current. However, website content may contain errors, omissions, outdated information, or changes in service availability.
We reserve the right to modify, update, remove, or replace website content at any time without prior notice.
14. Website Availability
We do not guarantee that our website will always be available, uninterrupted, secure, or error-free.
The website may occasionally be unavailable due to maintenance, technical issues, hosting problems, updates, security measures, or circumstances beyond our reasonable control.
15. Confidentiality
We will take reasonable measures to protect confidential information shared with us in connection with a client engagement.
Confidential information does not include information that:
• Is publicly available
• Was already lawfully known to us
• Becomes publicly available without breach of these terms
• Is independently developed
• Must be disclosed under applicable law or legal process
Where required, separate confidentiality or non-disclosure agreements may be entered into.
16. Privacy
Your use of our website may also be subject to our Privacy Policy, which explains how information may be collected, used, stored, and processed.
Please review our Privacy Policy for additional information.
17. External Links
Our website may contain links to third-party websites or services.
These links are provided for convenience and informational purposes. We do not necessarily endorse or control third-party websites and are not responsible for their content, security, privacy practices, availability, or terms.
Your use of third-party websites is subject to their respective terms and policies.
18. Limitation of Liability
To the maximum extent permitted by applicable law, Optimus Info Solutions will not be liable for indirect, incidental, consequential, special, or punitive losses arising from the use of our website or services.
This may include loss of:
• Revenue
• Profits
• Business opportunities
• Data
• Reputation
• Expected savings
• Business continuity
Our liability, where legally applicable, will be limited to the extent permitted under applicable law and any specific contractual agreement with the client.
Nothing in these Terms & Conditions is intended to exclude or limit liability that cannot legally be excluded or limited.
19. Indemnification
You agree to indemnify and hold harmless Optimus Info Solutions, its team members, representatives, and service providers from claims, liabilities, damages, losses, or expenses arising from:
• Your violation of these Terms & Conditions
• Your unlawful use of our website or services
• Content or materials supplied by you
• Infringement of third-party intellectual property rights caused by materials supplied by you
• Your violation of applicable laws or third-party rights.
20. Suspension or Termination
We may suspend or terminate access to our website or services where reasonably necessary, including in cases involving:
• Non-payment
• Breach of these terms
• Fraudulent or unlawful activity
• Abuse or misuse of our services
• Security concerns
• Requests required by law
Termination does not automatically cancel obligations or liabilities that arose before termination.
21. Force Majeure
We will not be responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control.
Such circumstances may include natural disasters, government actions, internet or infrastructure failures, cyber incidents, third-party service outages, technical failures, strikes, or other unforeseen events.
22. Changes to These Terms
We may update these Terms & Conditions from time to time.
Updated terms will be published on this page with a revised Last Updated date. Your continued use of our website after changes are published constitutes acceptance of the updated terms, to the extent permitted by applicable law.
23. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes arising in connection with these terms or our services shall be subject to the jurisdiction of the appropriate courts, subject to applicable law and any separate agreement between the parties.
24. Severability
If any provision of these Terms & Conditions is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue to remain in effect to the extent permitted by law.
25. Entire Agreement
These Terms & Conditions, together with any applicable proposal, quotation, service agreement, invoice, Privacy Policy, or other written agreement, constitute the applicable understanding between you and Optimus Info Solutions regarding the relevant use of our website or services.
Where there is a conflict between these Terms & Conditions and a specific written service agreement, the terms of the specific agreement may prevail for that engagement.
26. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Optimus Info Solutions
Website: https://optimusinfosolutions.in
Email: support@optimusinfosolutions.in
Phone: +91- 72309-43066
Acceptance of Terms
By using this website or engaging with Optimus Info Solutions, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.